Mediation services and exit negotiations are available to assist members of staff who are in conflict to resolve their differences in a manner that allows them both to move on and participate in the solution.
Mediation can usually be completed with one Pre-Agreement Session (which can be via a telephone interview and production of a Pre-Mediation Agreement), followed by a Mediation session that is usually completed within one day. This means mediation is usually a very cost-effect way to settle disputes that could have caused loss of productive working for a long time previously.
Mediation is also very flexible and parties chose their resolution options using the mediator as a conduit through which to pass their feelings, ideas and possibilities for settlement. The Mediator acts as a facilitator of the solution rather than an adviser, and is totally neutral. Any conflict of interests will be revealed. All information gathered during the mediation will be treated in absolute confidentiality.
Sometimes it is better for parties to go their own separate ways, but negotiating in-house can lead to complaints of bias and self-interest. Using a qualified mediator as a negotiator can often conclude matters that have been unresolved for a very long time in the least painful way for all concerned. Negotiations can be with Trade unions and or employees or employee representatives.